Question 1

How do I start Mong Mong?

Accepted Answer

Welcome to the first step toward healthy smartphone habits! 🎉 Set daily goals and rules with your child in the [Garden Promise Settings] on the parent menu. Once saved, your beautiful 30-day garden journey begins immediately. 🌱

Question 2

🍎 When and how do Golden Apples appear?

Accepted Answer

If the 'Failure Count' reaches 5, the 'Golden Apple Revival Mission' appears as a last chance before a lock! If your child completes a parent-set mission (e.g., read for 30 mins) and you approve it, 2 failures are deducted. (Note: Golden Apples have a 1-week cooldown 😉)

Question 3

🎁 What is the Surprise Box?

Accepted Answer

It's a bonus event that pops up when your child hits certain milestones (like 7 days or a streak)! 🎉 It reveals a 'Secret Gift' (e.g., Theme park trip, Pizza) prepared by parents to motivate them through the 30-day journey. ✨

Question 4

🔑 What is the Special Pardon Ticket?

Accepted Answer

It's a master key for parents to instantly unlock the child's phone if it gets locked at 7 failures. Use it if your child reflects on their actions or needs the phone for an emergency. It restores today's target time too! 🔓

Question 5

💳 How much is the subscription fee?

Accepted Answer

Mong Mong protects your child's time and peace for just $3.90/month, less than a cup of coffee. ☕ The first month is 100% free so you can fully experience the 30-day miracle risk-free!

Question 6

💌 How do I get the Friend Invite reward?

Accepted Answer

Good things are meant to be shared! Tap [Share Invite Code] in My Page to introduce Mong Mong to other parents. When a friend joins with your code, both of you get 1 free month! 🎁

Question 7

🔴 It says the connection to my child's device is lost.

Accepted Answer

Oh no! 😥 Check if your child's phone is connected to Wi-Fi or cellular data. If the internet is fine, completely closing and restarting the Mong Mong app on the child's phone will reconnect it.

Question 8

🌙 I changed settings, but the screen didn't update right away.

Accepted Answer

Don't worry! 😊 To prevent confusing your child mid-journey, any goal or rule changes take effect at 'Midnight (00:00) the next day'. Your changes will perfectly apply tomorrow morning!

🌱 Mong Mong Guidebook