Effective Date: September 5, 2026
These Terms of Service (the "Terms") govern the rights, obligations, and responsibilities between MongMong (the "Company") and users regarding the use of the gamified smartphone habit formation service for children and related services (the "Service").
"Service" refers to the platform provided via smart devices (smartphones, tablets, etc.) for family smartphone time commitments, apple tree garden gamification, reward ("Carrot") management, and remote device controls.
"Parent Member" refers to an adult member who agrees to these Terms, manages target smartphone time, carrot budgets, and device controls for their child, and has the authority to purchase paid memberships.
"Child Member" refers to a member linked via a unique invitation code issued by a Parent Member to practice healthy device habits.
"Paid Service (Pass)" refers to fixed-term passes (1, 3, 6, or 12 months) provided by the Company and purchased through the Google Play Store or Apple App Store in-app purchase systems. Passes do not renew automatically.
① These Terms take effect upon publication on the Service registration screen or website.
② The Company may modify these Terms within applicable laws, notifying users at least 7 days in advance (or 30 days in advance for changes materially unfavorable to users) via in-app notices or email.
① The Company provides an independent 30-day loop system based on the initial link date.
② If smartphone commitments are breached, apples may fall from the apple tree or the device may lock; regular status can be restored through completing missions set and approved by the Parent Member.
③ The Company may temporarily suspend Service operations due to telecommunications failures, routine maintenance, or third-party operating system policy updates.
① Users may purchase paid passes via in-app purchases through app marketplaces (Google Play, Apple App Store).
② A paid pass is a fixed-term product valid only for the chosen period (1, 3, 6, or 12 months). It does not renew automatically and no further charge is made. If a new pass is purchased before the current one ends, it is added after the remaining period.
③ Payment amounts may include applicable marketplace commissions and value-added tax (VAT).
① Payments, cancellations, and refunds follow the respective in-app purchase policies of the app marketplaces (Google, Apple) and relevant laws.
② If a paid service has not been used after purchase, refund requests may be submitted through the app marketplace customer service within 7 days of purchase.
③ Under app marketplace policies, the Company cannot directly process credit card cancellations or refunds; users must request refunds directly via Google Play or Apple Support.
④ Refunds on a pro-rata basis may be restricted if service benefits have already been applied or time has elapsed.
① Names and values such as "Carrot", "Vault", "Allowance", and "Reward" within the Service are virtual gamification tools designed to encourage healthy habits.
② The Service is not a banking, electronic finance, or lending business, and no real currency deposits, withdrawals, transfers, or financial transactions occur within the app.
③ The Company bears no financial or legal liability regarding the settlement or cash distribution of accumulated virtual carrots; execution rests entirely on voluntary mutual agreements between family members.
① Parent Members must manage child devices lawfully with the consent of the child as their legal guardian.
② The Company is not liable for feature malfunctions caused by disabled OS permissions (Accessibility, Usage Access, Notifications) or network disconnections on the child's device.
① The Company is exempted from liability if the Service cannot be provided due to force majeure, natural disasters, telecommunications failures, or OS system updates.
② The Company is under no obligation to intervene in disputes between members (parents and children) and is not liable for resulting damages.
① Members may request account deletion at any time via My Page settings; upon deletion, personal data is disposed of in accordance with applicable laws.
② Paid passes do not renew automatically, so no separate cancellation is required. Refunds when the app is deleted or the account is closed during the term follow Article 6.
These Terms are governed by and construed in accordance with the laws of the Republic of Korea. Any disputes arising between the Company and users shall be submitted to the exclusive jurisdiction of the court having jurisdiction over the Company's headquarters.